01
Who is Awkward Media?
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Awkward Media is an SEO agency headquartered in Toronto that ranks established businesses across Canada and the US on Google search, Google Maps and AI answers. We have been doing it for 13 years, and Mayple rates us a top 5% SEO agency in the world.
02
Who founded Awkward Media?
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Zarrar Rasool founded Awkward Media in Toronto, first as a branding agency. He moved the company into SEO when clients asked for marketing to go with their branding, and built it around separate specialist teams for each part of SEO.
03
Is Awkward Media legit?
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Yes. We are rated 4.8 on Google from 197 reviews and 4.6 on Trustpilot from 55 reviews, we are recognised by Clutch, UpCity, TopSEO, Google Partner and HubSpot, and our office is at 30 Ordnance St, Unit 2006, Toronto. Our case studies show real client positions on Google.
04
Where is Awkward Media based?
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Our headquarters is at 30 Ordnance St, Unit 2006, Toronto, ON M6K 0C8. We work with businesses across Canada and the United States, and our strategy calls and monthly reports run on Google Meet.
05
Do you work with businesses in the USA?
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Yes. We rank businesses in Canada and the US, from local service firms to national online stores.
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How long has Awkward Media been doing SEO?
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13 years of ranking businesses on Google.
07
Who will work on my campaign?
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Specialists from five departments: on-page, technical and links, local, content and client support. Aone Marcus, our SEO Director, sets the strategy, and an account manager walks you through every monthly report on Google Meet.
08
Do I have to sign a long-term contract?
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No. Every plan is month to month.
09
What guarantees do you offer?
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If you don't see visible improvement in your key metrics within the first 20 days, we refund $200 on top of returning your payment for that period. If your qualifying keywords aren't on the first page of Google within 60 days, we keep working for free until they are.
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How many clients do you take on?
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At most 15 new clients a month. We cap it so every campaign gets the work our guarantees depend on.
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Who is a good fit for Awkward Media?
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Established businesses already doing $20,000 a month or more, selling a service people search for, with room to take on more calls and bookings.
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Is AI SEO included?
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Yes. Getting named in ChatGPT, Claude, Gemini and Google AI Overviews is part of every plan.
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How do I get started?
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Book the free 30-minute strategy call on Google Meet. We search your service in your market, live, show you who holds page one and tell you which keywords qualify for our guarantee.
